Return Policy
In order for your item(s) to be considered for return, please take note of the following:
- Please provide an explanation as to why the item(s) are needing to be returned.
- The customer is responsible for all shipping costs on returns that are not the fault of Seymour Midwest.
- Any item that is not physically present or deemed to be in good, re-saleable condition, will not receive credit.
- In some instances, an order of equal or greater value will be required to be placed.
We will also need the following information:
- Original Web Order Number
- Seymour Midwest Item number(s)
- Quantity that is being returned
Please reach out to our Customer Resolution team for any additional return questions at Customer.Resolution@SeymourMidwest.com to begin the procedure.